Privacy Policy

Chicken City Food Delivery

Effective Date: February 5, 2026

1Introduction

Welcome to Chicken City Food Delivery. This Privacy Policy explains what information we collect when you use our mobile app, how we use it, and how we keep it safe.

We built this app with your privacy in mind. We do not use analytics, tracking, or advertising. We only collect what we need to process your food order.

2Information We Collect

When you place an order through our app, we collect the following information that you provide:

  • Your name
  • Your phone number
  • Your pickup or delivery address
  • Your preferred pickup time
  • Your order details (menu items, quantities, special instructions)

What We Do NOT Collect:

  • We do not access your location
  • We do not access your camera or photos
  • We do not access your microphone
  • We do not access your contacts
  • We do not collect payment card information (all orders are Cash on Delivery)
  • We do not use analytics or tracking tools
  • We do not display advertisements

3How We Use Your Information

We use the information you provide solely to:

  • Process and prepare your food order
  • Contact you if there is an issue with your order
  • Confirm your pickup time and location

We do not use your information for marketing, profiling, or any purpose unrelated to fulfilling your order.

4Data Storage and Security

  • Your order information is primarily stored locally on your device to support app functionality such as order review and history.
  • When you place an order, the necessary contact and order details are securely transmitted to our restaurant solely for the purpose of preparing and fulfilling your order. We do not maintain user accounts or long-term user profiles on our servers.
  • We take reasonable technical measures to protect the information handled through the app.
  • Uninstalling the app removes locally stored data from your device. Order information shared with the restaurant is retained only as long as required for order processing and business records.

5Data Sharing

We do not sell, rent, or share your personal information with third parties.

The only exception is when required by law, such as responding to a valid legal request from law enforcement.

6User Rights

You have full control over your data:

View

View your order history within the app at any time

Delete

Delete all stored data by uninstalling the app

Request

Contact us to request information about any data we may have received

7Children's Privacy

This app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.

8Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page.

We encourage you to review this policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy.

9Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Chicken City Food Delivery